top of page

CLIENT SUCCESS

Proven results and satisfied airlines across five continents.

From complete distribution strategy overhauls, to GDS negotiations to NDC adoption, we have helped airlines across every region and business model navigate their most complex distribution challenges and achieve lasting results.

80+

DISTRIBUTION ASSIGNMENTS

10+

FULL CONTENT EXITS PREPARED

150+

GDS AGREEMENTS NEGOTIATED

200+

GDS AGREEMENTS ANALYZED

5

CONTINENTS

SELECTED CUSTOMER SUCCESS STORIES

We are exclusively on the airline’s team. No airline IT supplier, travel seller or GDS engagements. Our independence and freedom from conflicts of interest make the difference at the table.

Oneworld Founding Member

Initially enabled NDC distribution via GDS by-pass while achieving a cost-efficient Full Content Exit via customized version of private channels, navigating multiple strategic pivots driven by rapidly shifting distribution dynamics. In a second phase, enabled NDC via the GDS via multiple commercial models aimed at substantial cost recovery.

Prime

Audit

Strategize

Implement

Capitalize

2016–2018 · 2021–2024

Dynamically Growing Flag Carrier

Achieved a cost-efficient Full Content Exit and improved PSS total cost of ownership by combining GDS and PSS negotiations in a parallel process, while guiding an inexperienced distribution team step by step.

Prime

Audit

Strategize

Implement

Capitalize

2017–2018

Large Flag Carrier

Unlocked significantly more flexible GDS agreements, enabling Opt-In programs, a flexible Full Content Exit, and booking fee reductions for NDC content, despite intense competition from legacy and low-cost carriers.

Prime

Audit

Strategize

Implement

Capitalize

2017–2019

Oneworld Member

Developed and implemented a multi-phase distribution strategy and newly negotiated GDS agreements paving the way for NDC content distribution via the GDS.

Prime

Audit

Strategize

Implement

Capitalize

2019–2020

Leading Gulf Carrier

Negotiated more flexible, cost-efficient GDS agreements and improved total cost of ownership on the PSS contract, all within the high uncertainty of the pandemic environment and a complex combined PSS & GDS negotiation process.

Prime

Audit

Strategize

Implement

Capitalize

2020–2021

Large South American Flag Carrier

Secured substantially improved economics and contract terms by rejecting existing GDS agreements within a Chapter 11 restructuring process. Subsequently evolved distribution strategy including full content exit and newly negotiated GDS agreements including NDC with fully transparent non-parity cost recovery.

Prime

Audit

Strategize

Implement

Capitalize

2020–2021 · 2022–2025

European Star Alliance Founding Member

Now recognised as a distribution maverick, achieving full cost recovery, distribution freedom, and leading NDC adoption in market. Navigated uncharted territory across three separate engagements spanning more than a decade.

Prime

Audit

Strategize

Implement

Capitalize

2005–2008 · 2012–2014 · 2021–2022

East Asian Flag Carrier

Developed a holistic, long-term distribution strategy focused on NDC content distribution, supported by a multi-year distribution transformation roadmap and organisational enablement.

Prime

Audit

Strategize

Implement

Capitalize

2022–ongoing

Star Alliance Founding Member

Refined distribution strategy post-covid, with special focus on GDS agreements and NDC distribution.

Prime

Audit

Strategize

Implement

Capitalize

2022–ongoing

East Asian Flag Carrier

Developed a comprehensive understanding of GDS contracts and distribution cost structures, along with tailored distribution strategies and NDC recommendations addressing contractual requirements going forward.

Prime

Audit

Strategize

Implement

Capitalize

2023

Large Flag Carrier

Executed a major shift in distribution strategy via Full Content Exit, successfully managing a „go dark“ with a major GDS, and negotiated new GDS agreements including NDC.

Prime

Audit

Strategize

Implement

Capitalize

2024–ongoing

Star Alliance Member Hub Carrier

Developed and executed a smooth and cost-efficient Full Content Exit using NDC as a means of GDS by-pass, reducing the share of tickets sold via GDS by more than 60 percentage points.

Prime

Audit

Strategize

Implement

Capitalize

2019-2024

South American Low Cost Carrier

Facilitated a GDS entry strategy increasing distribution reach and unlocking new customer segments, while minimizing cannibalization of direct channels and ensuring recovery of additional distribution cost.

Prime

Audit

Strategize

Implement

Capitalize

2024-2025

Large Asian Low Cost Carrier

Facilitated a GDS entry strategy increasing distribution reach as part of international route expansion plans, while fully protecting own distribution channels and ensuring full ability to cost recover.

Prime

Audit

Strategize

Implement

Capitalize

2022

bottom of page